While the effects of the pandemic are starting to wane, the aftershocks are still being felt by consumers – and more acutely by anyone closely involved with supply chains.
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Robert Cormack from Guy’s and St Thomas’ NHS Foundation Trust |
Agility is the key skill in demand at procurement specialists Pelican, where clients continue to face the challenge of upended deliveries and stock shortages. Robert Cormack, general manager Catering Central Services, Guy’s and St Thomas’ NHS Foundation Trust, explains:
“Following on from the pressures of the pandemic and the Government relaxing the lockdown rules, we could finally adjust to the hope of returning to business as usual. However, Pelican made us aware of the industry challenges surrounding food distribution and driver shortages. This was a significant concern for the Trust as the impact presented a risk to patient, visitor and staff dining.”
Nicola Davidson, client procurement lead at Pelican Procurement Services, says that procurement right now is much more than simply monitoring supply contracts and service level agreements. “We are facing daily situations where regular supply items cannot be delivered in the required quantities – if at all. For those who have planned menus, this can be a real issue. And we are also seeing costs move far more than we might expect from more normal seasonal swings.”
Robert Cormack continues: “The team at Pelican were very proactive in addressing the challenges and had already started contingency planning and identifying the products which were critical for our menus. Pelican facilitated supplier meetings which enabled us to collaborate and make changes that would support our suppliers and ultimately protect our incoming deliveries. Additional suppliers were listed to provide flexibility and high risk products were listed with numerous suppliers to ensure order fulfilment.
The support Pelican provides is invaluable to my catering teams, allowing them the time to focus on delivering the best quality food for our patients, staff and visitors.”
Some of the tasks the Pelican team will complete in a typical week, supporting clients include:
If you are looking for procurement and supply chain support please contact us at hello@peicanprocurement.co.uk or visit our website: www.pelicanprocurement.co.uk